Shipping policy

# Shipping Policy for The Pink Rose

Welcome to The Pink Rose! We are delighted to offer you a unique selection of items produced by third-party artisans. Our shipping policy is designed to ensure a smooth and transparent experience for our valued customers. Please review the following details to understand our shipping process.

## Order Processing

- **Production Time**: As our items are crafted by third-party artisans, production times may vary. Typically, orders take between 3-7 business days to be prepared for shipment. Please refer to individual product pages for specific production timelines.
- **Order Confirmation**: You will receive an order confirmation email shortly after placing your order. This will include a summary of your purchase and an estimated shipping date.

## Shipping Methods and Times

- **Standard Shipping**: Depending on your location, standard shipping typically takes 5-10 business days after the item has been processed and shipped.
- **Expedited Shipping**: Faster shipping options may be available for certain items and locations. Expedited shipping typically takes 2-5 business days. Please check availability at checkout.
- **International Shipping**: We do offer international shipping to selected countries. Shipping times will vary based on destination and customs processes.

## Shipping Costs

- **Domestic Shipping**: Shipping costs within the United States are calculated based on the weight and dimensions of your order. Final shipping fees will be displayed at checkout.
- **International Shipping**: International shipping fees depend on the destination and the weight of the package. Additional customs duties and taxes may apply and are the responsibility of the customer.

## Tracking Your Order

- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. This will allow you to follow your package's journey to your doorstep.

## Lost or Damaged Packages

- If your package is lost or arrives damaged, please contact us immediately at support@thepinkrose.com. We will work with the shipping carrier to resolve the issue and ensure you receive your items.

## Returns and Exchanges

- Please refer to our Returns and Exchanges Policy for detailed information on returning or exchanging products.

Thank you for choosing The Pink Rose. We are committed to providing you with exceptional service and beautiful, high-quality items. If you have any questions or need further assistance, please do not hesitate to contact our customer support team.